Welcome

Thank you for visiting MartindaleArtworks! Every effort is made to give you a high quality product at a reasonable price and I hope you are completely satisfied with your purchase. If you have a chance, please write a review and I thank you in advance.

Please keep in mind that not all monitors display color equally. Slight variations could arise due to this fact.

Payments

I accept Etsy gift cards, credit cards, as well as Paypal. You do not have to have an account with Paypal to use a credit card through their site. If using Echeck via Paypal, your order will ship once the check has cleared.

Shipping

Please verify that the address you are having the item shipped to is correct.

Small items such as greeting cards and photos will ship via the United States Postal Service (USPS). Larger items and especially artwork will ship via FedEx, UPS, or USPS.

Most items will ship within 3-5 business days, possibly sooner, unless it is a custom order.

If an item is to be shipped outside the US, it will be the responsibility of the buyer to cover any and all customs or duty charges that may be incurred.

Every effort will be made to make sure that your item is packaged appropriately and shipped within a reasonable time frame. However, due to holidays, inclement weather, etc. the delivery times may vary, especially outside the US.

Please note: Theft of packages left on porches and decks after delivery is at an all time high. Denny Martindale and Martindale Artworks are not responsible for any lost or stolen items. If you are not going to be home when your package arrives, it is advisable to have someone pick it up for you or have the post office hold it for you.

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 14 days of delivery

Ship items back to me within: 21 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)

Returns and exchange details

I hope you are completely satisfied with your purchase from Martindale Artworks. On items that are one of a kind or custom orders, no refund or exchanges are available.

If your item is something I have more than 1 of and not customized in any way, such as prints or blank greeting cards, you must get in touch with me within 7 days of receipt of the product. I will then make every effort to give you a refund or exchange once the item has been shipped back to me in good condition and within a reasonable amount of time. **Shipping charges are not refundable.**

Additional

If you have any other questions regarding custom orders, wholesale, etc. please feel free to convo me.

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